Display based on the Specified Commercial Transactions Law

Display based on the Specified Commercial Transactions Law
Operation site name clorislee
Region name www.clorislee.com
Company Name Guangzhou qianzhen Network Technology Co., Ltd.
Date of establishment 2020/2/20
Operation manager   zhichengchen
Location Tianhe District, Guangzhou City High Tang Road Era E-Park 2 Building 1103
Representative phone number 050-5893-6989
Contact us service@clorislee.com
Business hours You can order 24 hours a day.
Business content Lady's fashion
Support Inquiries Support will be handled by email or phone.
Correspondence time: AM: 10:00 to 12:00 PM: 13:30 to 19:00 * Holidays and holidays are regular holidays.
How to order Online ordering via the internet
Payment method Legit card payment, convenience store / bank payment, cash on delivery
Payment deadline Please make payment within one month from the date of order
If payment cannot be confirmed within one month, it will be treated as cancellation.
Product price Displayed for each product.
Necessary charges other than the product price Transfer fee
Economical express delivery 950 yen (tax included)
Delivery of goods Order-shipment 3-8 business days (There may be a delay due to the influence of corona.)
Shipment-arrival 5-10 business days
* Orders placed after 12:00 on Friday will be placed on the following Monday.
We will notify you by email of the tracking number of the item as soon as the shipment is completed.
Please make sure that you can receive the email.
* You can check the delivery status of the product and the contact information of the delivery company with the tracking number. You can also check by email or phone on this site, so please feel free to contact us.
Shipping: Economical express delivery 950 yen (tax included)
Returns and Exchanges 1. clorislee is committed to providing our customers with the best shopping experience. When you receive the item, please check if there is any problem with the item. If you wish to return or exchange the item due to a defect, defect, a different item, or the item is damaged due to an accident during delivery, be sure to send an email (service@clorislee.com) / message within 7 business days after the item arrives. Please contact us in the box. Please note that we will not accept inquiries after 7 business days.
2. If the item you received is not defective. We do not accept returns or exchanges. In addition, we cannot accept refunds or exchanges for defective products if the return period has expired and the tag has disappeared after wearing. Click here for detailed confirmation * We do not accept returns or exchanges due to customer convenience. Furthermore, in the case of non-defective products, we may not be able to accept returns even if they are unused products. Please note.
3. For return / exchange procedures, please contact us by email or in the message box on My Page. Also, please write your order information, the reason why you would like to return or exchange it, and the problem. (Please explain in as much detail as possible.) In the case of a defective product, please provide an overall view of the returned product and an image (evidence photo) of the defective product as an attached file. We will respond within 2-3 business days after confirming the email.
4. Luggage may have been returned due to long absence, refusal of receipt, unknown address, etc. If you would like to receive the item, please contact customer service by email (service@clorislee.com) or in the message box on My Page.
5. The refund amount for returned goods will be the amount actually paid. After the returned product arrives at our company and after confirming the returned product, the refund procedure will be completed in about one week (excluding weekends and holidays). We will bear the refund fee. * Caution: Please refrain from returning the product without contacting us in advance. Please note that refunds cannot be processed for returns without contact.
When tax is levied at the time of customs clearance If customs duty or other taxes are incurred, the customer is responsible for the tax.
We support the process of shipping the goods and cannot take responsibility for customs procedures. So thank you in advance for your understanding.
Terms of Use By using this service, you are deemed to have agreed to our Terms of Service.